Tell us what you need
Send the service request form with the problem, device, ZIP code, and preferred follow-up method.
Mobile IT support in San Diego
Reliable IT help, brought to you.
Onsite technology assistance for homes and small businesses throughout San Diego County—from computer upgrades and new-device setup to printers, Wi-Fi, and Microsoft 365.
We come to you
Upfront pricing
English & Spanish
How it works
Clear steps before any paid work begins.
Every request starts with a conversation so the scope, estimated cost, and appointment details are understood in advance.
Review the plan and estimate
We confirm whether the request is within our scope and explain the expected service, travel charge, and starting cost.
Approve the onsite visit
You approve the appointment and expected charges before paid work or additional work proceeds.
Local and family-owned
Working Help Desk experience
Approval before paid work
English and Spanish
How we can help
Straightforward support for everyday technology.
Clear explanations, practical recommendations, and onsite help without the trip to a repair counter.
Computer troubleshooting
Help with slow performance, startup problems, software errors, updates, and common Windows issues.
RAM & storage upgrades
Compatibility checks and installation of RAM, NVMe drives, and SSDs for supported computers.
New computer setup
Windows updates, essential applications, account setup, files, peripherals, and basic personalization.
Data transfers
Transfer personal files from a working old computer or drive to a new computer or customer-owned storage.
Printers & scanners
Setup and troubleshooting for home and small-office printers, scanners, and related software.
Wi-Fi & connectivity
Basic wireless troubleshooting, device connections, router placement guidance, and home-network assistance.
Microsoft 365 help
Assistance with Outlook, Teams, OneDrive, Office applications, sign-in issues, and software setup.
Home-office setup
Computers, monitors, docking stations, webcams, keyboards, cable organization, and peripheral setup.
Small-business workstations
Device deployments, employee computer setup, equipment replacements, and basic office technology assistance.
Introductory pricing
Know the starting cost before we arrive.
Parts, sales tax, extended travel, and work beyond the listed scope are quoted separately and require approval.
Onsite support
$50 up to first hour
Introductory labor rate for troubleshooting and general technology assistance at your location.
- Additional time$25/30 min
- Minimum appointment charge$50
- TravelAdded by distance
Computer upgrades
From $50 labor only
The customer provides compatible parts unless purchasing is separately approved.
- RAM installation$50
- NVMe/SSD physical installation$50
- Drive installation + cloningFrom $100
- Clean Windows installation$100
Setup services
From $50 plus travel
Common services completed at a home or small-business location.
- Printer or scanner setup$50
- Data transferFrom $75
- New computer setup$75
- Small-business support$75/hr
What the $50 service call includes
Up to one hour of onsite diagnosis, troubleshooting, or basic setup. The $50 minimum applies whether the issue is resolved early or cannot be resolved during that hour. Additional time begins only with customer approval.
What upgrade labor includes
Opening the supported computer, installing the customer-provided component, reassembling the device, confirming it starts, and checking that Windows recognizes the new hardware. Parts and travel are separate.
When a separate quote is needed
Drive cloning, large data transfers, compatibility research, purchasing parts, unexpected device damage, and work requiring more than the listed time are reviewed and approved before additional charges.
All displayed amounts are introductory starting prices. Listed service prices are not automatically added on top of the $50 service-call labor; the estimate uses the applicable service price for the appointment. Travel and parts are separate. The final written estimate is confirmed before paid repair work begins, and listed services do not guarantee that every issue can be resolved.
San Diego CountyMobile service by appointment
Countywide coverage
We meet you where the technology is.
Travel charges are based on the service address and are confirmed as part of your estimate before the appointment.
| Coverage | San Diego County |
| Service type | Mobile onsite |
| Travel charge | Based on service address |
| Confirmation | Before the appointment |
About us
Professional help with a personal approach.
Lopez Brothers Tech Support is a family-owned mobile IT-support business operated by two working Help Desk Analysts. We bring professional experience supporting users, troubleshooting Windows computers, installing equipment, configuring Microsoft applications, and providing onsite technical assistance.
Our goal is simple: explain the problem clearly, recommend a practical solution, and help customers feel comfortable with their technology.
Owner photo
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Good to know
Frequently asked questions.
Do you have a repair storefront?
No. We are a mobile service and travel to homes and small-business locations by appointment.
Do you provide service throughout San Diego County?
Yes. We provide mobile onsite service across San Diego County. Travel fees are based on the service address and will be confirmed before your appointment.
What does the onsite service charge mean?
The $50 minimum reserves up to the first hour at your location. It is the same whether the issue is resolved in 15 minutes, takes the full hour, or cannot be resolved during the appointment. Additional time is $25 per 30 minutes and begins only after you approve it. Travel is separate.
What do the hardware-installation prices include?
Standard installation includes opening a supported computer, replacing or adding the customer-provided RAM or drive, reassembling it, completing a basic startup test, and confirming that Windows recognizes the component. Drive cloning, Windows installation, data transfer, compatibility research, parts, and travel are separate unless specifically listed.
What do setup services include?
Printer or scanner setup covers connecting one supported device, installing its software, and completing a test print or scan within the scheduled time. New-computer setup covers initial Windows setup, updates, one user account, and installation of customer-owned standard applications; data transfer is separate. Data-transfer pricing applies to accessible files from a working device and varies with the amount of data and time required. Small-business support covers standard workstation, software, printer, and Microsoft 365 assistance but excludes servers and advanced cybersecurity.
Do you supply computer parts?
Listed upgrade prices are labor only. Customers can provide compatible parts, or we can research and purchase a part after the complete parts cost and any additional service charge are approved in writing.
Should I back up my files before service?
Yes. Customers should maintain a current backup whenever possible. We will ask for specific authorization before performing work that could erase, reinstall, or materially change stored data.
What payment methods do you accept?
We accept debit cards, credit cards, Apple Pay, and cash.
What services are outside your scope?
We do not provide advanced data recovery, motherboard-level soldering, phone or tablet screen repair, business server administration, advanced firewall or cybersecurity management, permanent in-wall network cabling, guaranteed virus or ransomware recovery, or healthcare IT work involving patient information.
Request service
Tell us what is going on.
Submit the service request form to our shared inbox and choose how you would prefer us to follow up. We will confirm whether the issue is within our scope and provide the next available appointment options.